Terms and Conditions
By placing your order, you confirm you have read and agreed to all of the terms and conditions below.
Payments:
A 40% non refundable deposit of the quoted total price is required before I begin your commission. I will not draw anything until this has been paid and confirmed.
If the deposit has not been paid within 5 working days of you receiving the invoice, I reserve the right to not proceed with the custom.
The final remaining total is due upon completion of the commission, and once you have approved the piece. Payment is due immediately, however I allow a 30 day grace period for payment if required. Once this final payment is paid and confirmed, your portrait will be shipped.
Payment plans will include a personalised full Terms and Conditions direct to you with the invoice, which will outlay the agreed payment dates.
Custom quoted prices given to you will be valid for 7 working days.
Approval Process
Once the portrait has been completed, I will send you a watermarked proof to review before the final payment is made.
Due to the nature of coloured pencils I will not be able to make any major adjustments, but I will try to make any minor ones where possible.
Photograph/References
Before you have paid your deposit, we will have chosen which photo/s will be used for the portrait. For me to provide the best results, the photograph should be clear, high quality and where possible, the original (a copy can lower the file quality).
As is the nature of certain orders (for example, a memorial of a pet) I am aware that you may not have/are able to get ideal photos, if I feel the photos you have are unable to be used I will inform you before any deposit/agreement has been made.
Timing
Please allow 4 weeks from the date the non refundable deposit has been received for me to complete your portrait.
This given time is a guideline, as due to the complexity/size of a piece or any events out of my control there may be delays - in the unlikely event of any delays I will keep in contact with you with updates.
Please note delivery time is not included in the 4 weeks, and will not be sent until final payment has been confirmed.
If you need a portrait by a particular time/event (for example, a birthday present) please ensure you have informed me at the time of booking and allow as much time as physically possible, I cannot guarantee I can finish a piece in too short of a notice.
Postage and Delivery
Postage is included for UK orders.
I am currently only accepting orders in the UK.
The portraits will be sent securely in a safe but beautifully presentable box with a Certificate of Authenticity.
Cancellation / Right to cancel
Once the non refundable deposit has been paid, I will begin on your portrait. At this point if you cancel the order no further costs will be charged, but the deposit will not be refunded.
If for any reason it is myself that needs to cancel the commission, you will receive a full refund of any payments you have made including the non refundable deposit.
Legal Ownership/Rights to share
I reserve full rights to share/display the portrait (including progress previews) on my social medias, website, galleries, promotional materials and any other business requirements.
If you would prefer for me to not share the artwork publicly until you have received/gifted the piece, please let me know at the time of booking and I will be more than happy to keep it offline until it is safe to do so.
Once the commission progress has been completed, you will receive the physical artwork and Certificate of Authenticity - these are yours to gift, display and use in any non commercial forms.
I will retain the copyright, the reproduction rights and any commercial use of the artwork. If you would like to use this piece for any of these purposes, you must get written consent from myself which will cost an agree fee depending on the rights required.
Privacy Policy
What Information Do We Collect About You?
We collect information about you when you send a contact form requesting information about our products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, testimonials and participate in competitions be that on this website or our social media pages such as Facebook or Twitter. Website usage information is collected using cookies.
Cookies Policy
Kelly Davison("us", "we", or "our") uses cookies on www.kellydavison.co.uk (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies.
How Kelly Davison uses cookies
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Third-party cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies
You can learn more about cookies and the following third-party websites:
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AllAboutCookies: http://www.allaboutcookies.org/
● Network Advertising Initiative: http://www.networkadvertising.org/
How will we use the information about you?
We collect information about you to process your query, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
Kelly Davison will not share your information for marketing purposes with companies outside of our company.
Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us here (kellydavisonart@outlook.com)
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email here(kellydavisonart@outlook.com).
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 06/02/2026.
How to contact us
Please contact us if you have any question s about our privacy policy or information we hold about you:
By email (kellydavisonart@outlook.com).